Segment One – Introduction and aims of the program

• The presenter and developers
• The three main aims of the program
  • Assessment
  • Prevention
  • Treatment

Segment Two – The positive and negative effects of stress

• How stress can impact positively and negatively
• The link between performance and stress
• The "I thrive on stress" syndrome
• Why our peak performance occurs when we are highly stressed
• The reality of "the straw that broke the camel’s back"
• An introduction to the concept of burnout

Segment Three – A conceptual model of stress

• Environmental stressors
  • Organisational
  • Interpersonal
  • Physical conditions
  • Private life
  • General
• How the demands the environmental stressors place on people are filtered by Person Stressors, eg:
  • Propensity to worry
  • Level of self confidence
  • Level of fitness, etc.
• The manifestations (outcomes) of stress
  • Physical
  • Organisational
  • Psychological
  • Private life

Segment Four – Stress and anxiety loops

• An introduction to the concept of stress and anxiety loops
• How the symptoms of stress can generate further stress